WESTPOLE has implemented a solid compliance program with current legislation on data protection, which includes the adoption of appropriate security measures in line with the principles set out in the Regulation. The specific type and scope of personal data we collect about you depends on your activity on, and interaction with, the Website, as described here below.
What type of Personal Data do we collect?
Purpose(s) of the processing and legal basis
What happens in the event you do not provide your personal data?
How do we process your personal data?
Spoofing, phishing and other risk
How long will we retain your Personal Data?
Which subjects may become aware of/receive your Personal Data?
Legal Requirements and Protection of Our Company and Others
Transfer of Personal Data to third countries extra-UE
What are your rights and how to contact us?
The Data Controller of your personal data processing carried out through the Website is:
WESTPOLE S.p.A. – Lungotevere Vittorio Gassman 22, 00146 Roma (Italia) – Tel.: +39 06 519 931
email: [email protected]; PEC: [email protected]
Taxpayer’s number: 03705590580; VAT number: 01230291005
Share capital: € 500,000.00 fully paid-up – Chamber of Commerce: 448372 – Court Reg.: 4127/79 REA (Economic Register)
a) Personal data collected when you use the WESTPOLE Website for informative purposes only.
Information relating to your Website use
When you use our Website for informative purposes only (e.g., you are visiting the Website pages without registering on or otherwise submitting your personal data through the Website ), your internet browser automatically collects, and transfers to us, certain basic information relating to your Website use. Such data may include:
• your browser type and version
• your operating system and interface
• language preferences
• the Website from which you are visiting us (referrer URL)
• webpage(s) you are visiting on our Website
• date and time of your visit
• your internet protocol (IP) address
Personal data processed by external social media providers (“Social Media Data”):
Our Website contain share buttons that enable you to share WESTPOLE content with your friends through third party media platforms and/or social networks, such as for example Facebook (“External Platforms”). The mere use of our Website does not generally involve data processing activities (including data transfers) in relation to the External Platforms. However, when you use the share button, these External Platforms may collect and otherwise process personal data about you. For more information about the scope and purposes of the data processed by the External Platform provider, including your rights and setting option to protect your privacy, please see the privacy notice of the respective External Platform providers.
c) Information collected when you subscribe to the WESTPOLE newsletter. If you subscribe to our newsletter or other marketing communication via the Website in order to receive information on WESTPOLE promotions, collections, discount campaigns, and special events, we will collect personal data through the Newsletter subscription form.
d) Information collected when you otherwise interact with us via the Website. The Website enable you to get in touch with us in different ways (for example via e-mail telephone, etc.). The collection of personal data depends on how you interact with us and what information you provide us with. If you contact us via the “Contact Us” section or if you make any service request as available on the Website, we may collect the following personal data:
Important Notice:When we collect personal data through forms, including but not limited to electronic forms, we will indicate the mandatory fields via asterisks. Failure to provide the data marked with an asterisk could prevent you from accessing our products and/or services. While submitting any data please ensure it is accurate and do not transmit any sensitive data such as health information, political opinions, religious or philosophical beliefs, information on your sex life or sexual orientation, racial or ethnic origin, nor any content which is not expressly requested through a questionnaire or any other collection method (such as commercial information, advertising, personal creations, ideas, or concepts), unless this is required in exceptional cases. Our Website does not offer services specifically directed to children and persons under the age of 18, therefore we do not knowingly collect personal data from children.
Our Website does not offer services specifically directed to children and persons under the age of 18, therefore we do not knowingly collect personal data from children.
We process your personal data only if we have at least one of the following legal basis:
The purpose for which we use and process your personal data and the legal basis on which we carry out each type of processing is explained below.
|Purposes of the processing||Legal basis|
|Sending communications to you about our products, services, promotions, offers, news, and events.||We will send electronic communications to you if you have consented to these communications. With respect to other communications it is in our legitimate interest to communicate to you about our products, services, promotions, offers, news, and events. We consider this use to be proportionate and will not be prejudicial or detrimental to you.|
|Serving advertising and offers to you based on your interests and online activities||We will serve you advertising and offers to you based on your interests and online activities if you have consented to this processing|
|Improving our Website, through your experience and your judgments on the quality of the service.||It is in our legitimate interest to improve our offerings. We consider this use to be proportionate and will not be prejudicial or detrimental to you.|
|Providing you with information and services that you request from us.||It is necessary for us to process your personal data in order to provide the information or deliver the services you have requested.|
|Managing our Website including troubleshooting, data analysis, testing, research, to keep our Website safe and secure and to prevent detect fraud and abuse.||It is in our legitimate interest to continually monitor and improve our services and your experience of the Website and to ensure network security. We consider this use to be proportionate and will not be prejudicial or detrimental to you.|
To unsubscribe from our “Newsletter” or stop receiving our emails, you may simply click on the “unsubscribe” link at the bottom of each Newsletter or email.
Where the data are necessary to provide a response to a query, a service you requested we cannot provide any answer/service unless we have access to your personal data (i.e. email or telephone).
The processing of your personal data is carried out with appropriate procedures and measures to protect the security of your data, in terms of integrity, confidentiality and availability. WESTPOLE uses commercially reasonable measures to keep your personal data confidential and safe. We take appropriate physical, electronic and administrative steps to maintain the security of personal data we collect, including limiting the number of people who have access to our servers, as well as employing electronic security systems and password protections that guard against unauthorized access. While we use commercially reasonable means to ensure the security of information you transmit to us, we cannot guarantee that such information will not be intercepted by third parties. We may, however, prosecute any unauthorized or fraudulent action to the fullest extent permitted by law.
Spoofing and phishing and other kinds of attacks are common Internet scams. These scams may occur when you receive an email from what appears to be a legitimate source requesting personal data from you. Please be aware that WESTPOLE will never send you an email requesting you to verify payment card or bank information. If you ever receive an email that appears to be from us requesting such information from you, do not respond to it, and do not click on any links appearing in the email.
WESTPOLE will retain your personal data for no longer than is necessary for the purposes for which the personal data are processed, and normally it will stored for 24 (twenty-four) months (2 years) on WESTPOLE’s computer systems (back end site and CRM), after which they will be automatically deleted. Your personal data may be stored for longer periods where necessary for the establishment, exercise or defence of legal claims.
Regarding cookies, the storage times are those indicated in the cookie banner and in the detail of your preferences with respect to the specific selection you have made and which is shown on the section below “Your Cookie Preferences”
We may share your personal data in limited circumstances, such as to conduct our business, and share some data (email addresses) in rare circumstances with the Westpole Group companies in order to communicate to you about our companies new products, services, promotions, offers, news, and events.
We share your personal data with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, marketing and advertising vendors, and companies that help us improve our products and services. We require our service providers to keep your personal data secure. We do not allow our service providers to use or share your personal data for any purpose other than providing services on our behalf. Your personal data may be stored and processed by our service providers only in Italy.
It is our policy to only use third-party support providers that are bound to maintain appropriate levels of data protection, security and confidentiality, and that comply with any applicable legal requirements
Google Analytics (Google)
Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of the WESTPOLE Website , compiling reports and sharing them with other services developed by Google.
Google may use your Personal Data to contextualize and customize ads from its advertising network. Collected Personal Data: Cookies and Usage Data. Place of processing: USA – https://www.google.com/analytics/learn/privacy.html
We may share your personal data in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of WESTPOLE, our customers, our associates, or other persons.
Transfer of your personal data
Personal Data collected automatically while browsing the pages of the Website or freely provided by the User will not be transferred by WESTPOLE to third countries or international organisations outside the EU.
WESTPOLE grant you the rights to know the personal data processes and related purposes, as well as the ability to revoke the consent in case the consent is the legal basis of the personal data processing. In particular, the following rights can be exercised (*):
You also have the right to lodge a complaint with the data protection authority in the European Member State of your habitual residence, place of work or place of the alleged infringement.
(*) These rights apply only for natural persons living in the European Union
In order to exercise any of these rights, please contact us using the “Contact Us” section, or send an email to [email protected], indicating in the subject of the communication that it is a request for “Exercise of Rights pursuant to EU Regulation no. 2016/679”.
Please note that the above rights are not absolute, and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply. You have the right to obtain a copy of the Personal Data undergoing processing from the Data Controller. In the event of further copies being requested by the data subject, the Data Controller may charge a reasonable fee based on administrative costs. The right to obtain a copy shall not affect the rights and freedoms of others.
In the event you request to exercise your rights, we may need to verify your identity and, therefore, need you to provide your identifying data and contact data essential to identify and contact you with reference to your request. Possible limitations to the exercise of your rights, and to the consequent obligations of WESTPOLE, can be imposed by the applicable law.
Date of Last Modification: 01/03/2021